Arizona to Michigan
Apache Junction to Novi
August 21 to August 30, 2010
We left Countryside RV Park in Apache Junction to head for our next adventure in Novi, Michigan. We were sorry to leave Countryside where we had met many very nice people. Thanks to all who were so helpful during our stay there. We really appreciate it.
We made our way out of the city and drove north on I17 to Flagstaff. At Flagstaff, we pulled over for a quick lunch and then headed east on I40. After a long day of driving, we were approaching Navajo, Arizona. We had just commented on how well the Kram-A-Lott had pulled the hills. We had climbed from 2,000 feet in elevation to over 7,000 feet. Suddenly, we heard a loud noise and the motorhome lost power. It died, and that was it. We were stranded out there in the middle of nowhere, Arizona.
We called our insurance company – State Farm – to implement our roadside assistant program only to find out that our agent had given us roadside assistance on the pickup, but not on the motorhome. Bob is sure he asked for it on both, but they informed us otherwise and we got no help from State Farm. Thank goodness for the internet and cell phones. After calling several towing places that kept referring us to each other, we finally reached a 24-hour towing service from Winslow Ford out of Winslow, Arizona. Within an hour, they had the motorhome hooked up and were towing us 70 miles back over the road we had just driven to Winslow, Arizona.

Winslow Ford towing the Kram-A-Lott Inn

Hooked up and ready to go
It was a Saturday evening, so they towed us back to the Winslow Ford Dealership and left us in the parking lot for the weekend. They were nice enough to plug the motorhome in, and we appreciate it very much. The service people would be checking things out on Monday to see about repairs.

Parked and waiting for repairs at Winslow Ford in Winslow, Arizona
On Monday, they took the motorhome into the shop. Thus began several very frustrating days. It went something like this.
Monday - The consensus was that the fuel pump in the motorhome probably failed. The motorhome started right up on Monday morning, though, and they took it for a run twice to try to reproduce the failure. It ran fine. Then they let it idle and run all day to try to reproduce the failure. They ran most of a tank of gas out, but it ran fine all day long. They were hesitant to change the fuel pump (which is located inside the gas tank on our motorhome) if they couldn’t reproduce the problem. Bob suggested that just driving the motorhome alone, without the pickup hooked up, wasn’t reproducing the conditions under which it failed. He asked them to hook the pickup up and drive it, but they said they couldn’t do that for liability reasons. By four o’clock that afternoon, with no communication from them and after we sat around the waiting room all day, Bob went to ask what the verdict was. They had not yet made a decision about how to repair the motorhome. Finally, frustrated, Bob told them to stop “jackassing around” and hook up the pickup. He then said he would ride with them to test drive it. They said they couldn’t allow that for liability reasons. He informed them otherwise. Finally, they hooked up the pickup, Bob climbed in, and they drove the motorhome. It didn’t fail, but the check engine light did come on. At the end of the day, they were still dithering around with no decision made. Bob asked the service tech, “If you had to drive this motorhome another 2,000 miles to get to a job, what would you do?” He replied, “I would change the fuel pump.” “Then do it!” Bob said. Bob also told them not to tear it down unless they were sure they had the part. The parts man assured him that they had the correct fuel pump in stock, so the plan was to start tearing it down the next day – Tuesday. They put the motorhome back in the parking lot, plugged us in, and we spent another night in Winslow, Arizona.
Tuesday - First thing in the morning, they dropped the fuel tank down and pulled out the fuel pump. Oops! The fuel pump didn’t fit. Again, although we were sitting in the waiting room, they didn’t communicate this to us. Finally in early afternoon, Bob just happened to hear two people talking together about the problem and suspected it was about us. He went back to inquire and was told that the fuel pump they had didn’t fit and they couldn’t find one that did. They just said, “We don’t know what to do,” and shrugged their shoulders. About 4 p.m., Bob called a meeting of the parts man, the service manager and the service tech. He informed them that the motorhome had a Ford motor, but that all ancillary parts are OshKosh which is now owned by Freightliner. Had they communicated with him in the morning, he could have told them to call Freightliner to get the correct part. They called Freightliner and found the part immediately. It was to be drop shipped to Winslow in the morning by Fed Ex. Since the fuel tank was now sitting on the ground, the motorhome couldn’t be pulled out of the shop and we couldn’t stay in it overnight “for liability reasons.” We rented a motel room.
Wednesday – Once again we sat in the waiting room, all day, with no communication from them. About 1 p.m., Bob checked with them to see how things were going. “Oh,” they said. “The part hasn’t come in yet.” “Where is it?” asked Bob? “We don’t know,” was the reply. “Then get the tracking number and get online and find out!” Bob said. “We don’t know the tracking number,” was the reply. “Our computer is down and we can’t get online.” “Then call Fed Ex!” said Bob. “We don’t know the number to call because it is on the computer and the computer is down,” was the reply. “Then dial 411 for information!” said Bob. By this time is was once again 4 o’clock in the afternoon. We were getting very frustrated with Ford’s service department’s inability to communicate, make decisions and get things done. The parts manager actually had the audacity to say to Bob that he was being very impatient! Then two things happened. Bob asked a passing sales representative for the name of the owner of the dealership. She told him and then made a beeline for the service department. The next time he talked with the service manager, Bob happened to mention that I am a writer and that I was working on an article for Motorhome Magazine about our trip. After that, things started hopping. Within minutes of those two events, the service manager was high stepping it out to let us know that he had gotten ahold of Fed Ex and that the part was guaranteed to be delivered by 4:30 that day. About then, the part came in. In the meantime, after dithering around all day,the tech now had to drain the gas out of the gas tank in order to be able to lift it back up after installing the fuel pump. You would think he could have done that while waiting for the part. Bob went to the motorhome to pack some things and found the tech dumping the gas into a dirty tank. He said, “You aren’t going to put that gas back into the motorhome are you?” “Yes,” was the reply. “Would you put gas from that tank into your car?” Bob asked. “No,” came the reply. “Then don’t put it back into ours.” Bob said. They agreed to put a few gallons of new gas into the tank when the job was finished to get us to a gas station. The day was over, the tech was tired, and we went back to the motel. Hopefully the job would be finished tomorrow.
Thursday – The job was finished Thursday without a hitch. The test drive showed that it had been the fuel pump. Prior to changing it, we were getting 35 psi. With the new fuel pump, we were getting 55 psi. It had probably been failing for a long time. About 1:00 p.m., we paid the bill – which was staggering. The last questions they asked Bob were, “What do you think of our service here?” and “When does that article come out in Motorhome Magazine?”

"Standing on the corner in Winslow, Arizona...."

"Such a fine sight to see....."
We left Winslow, Arizona at 1:30 in the afternoon after filling up the motorhome, and made good time. The motorhome pulled hills like never before. That day we made it to my favorite casino just west of Albuquerque – Route 66 Casino. We parked in the parking lot, ate supper and then Bob rested while I enjoyed myself in the casino until about midnight! What a life; you gotta love it.

Spending the night at Route 66 Casino
New Mexico is beautiful.


The next morning we headed on east on I 40 passing across the Texas panhandle passing one of the largest crosses in the U.S. near Groom, Texas along the way.

Cross in Grove, Texas
One of our RVing friends, Al, lives in Groom, although at this point in time he is in California. At Amarillo we tried to call Bob’s sister. Unfortunately, she wasn’t home and we weren’t able to stop and visit. We spent the night in a rest area just inside the Oklahoma border. After a good night’s rest, we drove on eastward. There were some awesome sunrises along the way.

Awesome midwest sunrises
Oklahoma city Just west of Oklahoma City, we jumped onto the Toll Freeway just west of Oklahoma City. We followed the toll road to Tulsa crossing the Arkansas River just before entering Tulsa.

Arkansas River just west of Tulsa, Oklahoma
In Tulsa, we met with Bob’s nephew and wife, Stan and Kay, and his friends, Jim and Joe, for lunch. It was fun visiting with them.
After lunch, we continued on Toll Road 44 to Joplin, Missouri crossing the end of the Arkansas Navigational Channel on the Verdigris River at Catoosa.

Arkansas Navigational Channel
The Oklahoma Turnpike has a McDonalds that spans the freeway.

McDonalds spanning the Oklahoma Turnpike
In the northeast corner of Oklahoma, we drove within miles of the towns where Bob grew up – towns including Picher, Quapaw and Miami (pronounced My am uh). Because of the five-day repair job in Winslow, Arizona, we were unable to stop and explore. We decided that in the future we would come back to Oklahoma and spend a month or more exploring the area.
We continued into and across Missouri passing over the Missouri River along the way.

Missouri River
We spent the night in a rest area on the east side of Springfield, Missouri near Lebanon, Missouri. The next morning, we headed onward towards St. Louis, Illinois. That day, we made it through St. Louis. I managed to get a picture of the St. Louis Arch as we crossed through downtown St. Louis.

St. Louis Arch
We continued northeast on I 70. Somewhere in Illinois, we were going to stop and buy groceries at Walmart but they had overhead barricades at 10 feet in height to keep motorhomes out. That lost them a couple of hundred dollars in grocery sales right there! Even though it made for a long day, we managed to drive on through Indianapolis before stopping for the night at a casino in Anderson, Indiana. Bob rested once again while I spent the evening in the casino. That was a nice casino with a shuttle service from the motorhome parking area.
Somewhere along the way, I think in Illinois, we saw a cross alongside the road that looked as large as the one in Groom, Texas. Our friend, Al, who is from Groom explained it like this, “Texans say our cross is bigger – by 3 inches and that illinois did it shorter to show respect for Mr. Thomas, who made our cross possible and assisted Illinois in raising money for their cross. Texans always have to brag a little!”

Another huge cross
The next day, we drove northeast on I 69 through Fort Wayne and on up into Michigan. We headed east through Jackson, Michigan on I94 and then north out of Ann Arbor on Highway 23 to Brighton. From there we went east on I 96 to Novi. It was a good feeling to arrive in Novi and to check into our new home – a two-bedroom suite at the Marriott TownePlace Suites.

Our back yard
Patty likes it here. Once again, after living in the desert for months, she has green grass.

Patty enjoys grass again
We arrived on August 30th and unloaded the motorhome on the 31st. Bob reported to work on September 1st. We have found covered storage for the motorhome in Oak Park, Michigan which is located about 18 miles closer in to Detroit. After we have the motorhome cleaned and winterized, we will take it to storage for the winter.
Our trip from Arizona to Michigan didn’t turn out to be as relaxing and scenic as we had hoped. We’ll have to backtrack someday to take in the sights.